You can ask Lendo.My to delete your account and the personal data associated with it at any time. This page explains how, and what to expect.

How to request deletion

Send an email to hello@lendo.my with the subject line "Data deletion request", from the email address registered to your Lendo account. Please include the name on your account so we can verify the request.

We will verify that the request comes from the account holder before processing it, to protect your account from unauthorised deletion.

If you signed up with Facebook or Google

If you registered or logged in using Facebook or Google, deleting your Lendo account also removes the connection to that provider on our side. You can additionally remove Lendo's access from your provider's settings:

• Facebook: Settings & privacy → Settings → Apps and Websites → remove "Lendo".
• Google: Google Account → Security → Third-party access → remove "Lendo".

To also have your personal data deleted from Lendo, please still send the deletion request above.

What gets deleted

Once verified, we delete or anonymise the personal data in your profile, including your name, contact details, social sign-in identifiers and verification information.

What we may retain

We may keep limited records where we are legally required or permitted to do so — for example transaction, payout and tax records, and information needed to resolve an open dispute, prevent fraud, or comply with Malaysian law. These records are kept only for as long as necessary and are not used for any other purpose.

How long it takes

We aim to complete verified deletion requests within 30 days. We will confirm by email once your request has been processed.

Before you delete

Please make sure you have no active bookings, pending payouts or open disputes, as deleting your account may prevent these from being completed.

Contact

Lendo.My
Lorong Api-Api, 88000 Kota Kinabalu, Sabah, Malaysia
Email: hello@lendo.my